Mark or Penny is available to take your calls:
Monday-Thursday 10:30-5:30 Eastern Time
You can call with questions or to make or change an appointment at 540-868-9000.
There is a 24-hour voicemail available that timestamps messages should you be unable to reach administrative staff.
If you are having an emergency, go to your local emergency room or call the Concern Hotline at 540-667-0145.
$140 for the initial (intake) session
$120 for a standard (45 min.) session
$175 for an extended (90 min.) session
Payment is collected at each session prior to the start of the session. Payments may be made by cash, check, or by Visa or Mastercard.
Many of our clients submit their own insurance claims for services. We provide the necessary receipts with all the appropriate insurance codes and, even though we are out of network, most insurance policies include out-of-network benefits.
The out of network benefits for some policies are excellent and others are not. You can find out about your policy's out of network benefits by calling the customer service phone number which is usually found on the back of your insurance card. You simply ask them what your out-of-network benefits are for outpatient mental health care with an LPC.
Be sure to ask about your deductible and about allowable amounts for psychotherapy services. If you are interested in couples counseling, be sure to ask about "conjoint/family" psychotherapy.
We will help you in anyway we can.
If the office is closed due to inclement weather, you will be contacted prior to your appointment time. If the office is open, but you cannot make your appointment due to road conditions, please contact us as soon as possible. This would qualify as an exception to our normal cancellation policy.
Whether requested via phone, email, fax, or any other form of communication, at no time will information of a client be provided to anybody other than the client without a signed "Release of Information" contract from the client for the entity requesting information. Shellie will be asking for your release of information to speak to any other medical or mental health professionals who work with you in order to provide effective and ethical care.
If you wish to have information shared with a family member or another professional, be sure to request the "Release of Information" forms.
Email communication will only be used at the request of the client due to the inherent risk of sending confidential information via unencrypted means.
Be sure to specifically ask for an email reply if you wish to receive a reply by email instead of telephone.
From I-81 take exit 307 (Va. 277 or Fairfax Pike) toward Stephens City. Turn right on Main Street (U.S. Rt. 11). Drive half a block and the Newtown Counseling building is on the right.
Selove Professional Counseling and Consulting is conveniently located in Historic Stephens City, VA in the Newtown Counseling building (only 8 miles from Winchester, VA). It is easy to get to, right off of Interstate 81 exit 307. Free parking is available on the street closeby.
Directions to Newtown Counseling
Regarding Counseling Services
We require at least 24 hours notice before the time of an appointment for cancellations so that the time slot can be opened to other clients on our waiting list. If you fail to provide this notice, you will be charged for the full cost of the cancelled session. Exceptions may be made in extreme emergencies or inclement weather.
If you need to cancel an appointment, please give us as much notice as you can. On weekends or after hours you can cancel an appointment by leaving a voicemail message on the office phone (540-868-9000).
Please note that insurance companies will not reimburse you for cancellation fees.