Email communication will only be used at the request of the client due to the inherent risk of sending confidential information via unencrypted means.
Be sure to specifically ask for an email reply if you wish to receive a reply by email instead of telephone.
Whether requested via phone, email, fax, or any other form of communication, at no time will information of a client be provided to anybody other than the client without a signed "Release of Information" contract from the client for the entity requesting information. Shellie will be asking for your release of information to speak to any other medical or mental health professionals who work with you in order to provide effective and ethical care.
If you wish to have information shared with a family member or another professional, be sure to request the "Release of Information" forms.