We require at least 24 hours notice before the time of an appointment for cancellations so that the time slot can be opened to other clients on our waiting list. If you fail to provide this notice, you will be charged for the full cost of the cancelled session. Exceptions may be made in extreme emergencies or inclement weather.
If you need to cancel an appointment, please give us as much notice as you can. On weekends or after hours you can cancel an appointment by leaving a voicemail message on the office phone (540-868-9000).
Please note that insurance companies will not reimburse you for cancellation fees.